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By Ben Hanuka

Franchise disputes require a resolution mechanism that offers both fairness and flexibility. Arbitration provides a tailored approach, allowing franchisors and franchisees to customize the process to suit the specific needs of their case.

This article explores common franchise disputes, the role of the arbitrator in guiding parties to develop a suitable procedure, and how arbitration can adapt to various complexities. From straightforward rescission claims to intricate misrepresentation disputes, arbitration enables a more nuanced and responsive resolution process that considers the unique circumstances of each case.

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Table of Contents

Interested In Taking a Professional Development Course?

Ben Hanuka
JD, LLM, CS (Civ Lit), FCIArb, of the Ontario and BC Bars

Highlights:

  • JD, LLM (Osgoode '96, '15), C.S. in Civ Lit (LSO), Fellow of CIArb, member of the Bars of Ontario ('98) and BC ('17)
  • Principal of Law Works PC (Ontario)/LC (British Columbia)
  • Acted as counsel in many leading franchise court decisions in Ontario over the past twenty-five years, including appellate decisions.
  • Provided expert opinions in and outside Ontario
  • Presented at and chaired numerous franchise and civil litigation CPD programs for over 20 years
  • Chair of OBA Professional Development (2005-2006) - overseeing all PD programs
  • Chair of Civil Litigation Section, OBA (2004-2005)

Notable Cases:

Mendoza v. Active Tire & Auto Inc., 2017 ONCA 471

1159607 Ontario v. Country Style Food Services, 2012 ONSC 881 (SCJ)

1518628 Ontario Inc. v. Tutor Time Learning Centres LLC (2006), 150 A.C.W.S. (3d) 93 (SCJ, Commercial List)

Bekah v. Three for One Pizza (2003), 67 O.R. (3d) 305, [2003] O.J. No. 4002 (SCJ)